Cuerden Grange Nursing and Residential care home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds85
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment, Substance misuse problems
- Last inspected2019-08-17
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors have found a homely atmosphere when dropping by, with staff quick to offer practical help when needed. There's an open-door feel to the management approach, with families finding senior staff accessible when they want to discuss their loved one's care.
The eight family priority themes
- Staff warmth55
- Compassion & dignity60
- Cleanliness50
- Activities & engagement50
- Food quality50
- Healthcare50
- Management & leadership65
- Resident happiness55
What inspectors found
Inspected 2019-08-17
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the November 2020 inspection. The published report text does not include specific observations about care plan quality, dementia training content, GP access arrangements, or food and nutrition practice. The Good rating indicates inspectors were satisfied with the home's effectiveness at the time of the visit, but without detail it is not possible to confirm which specific practices earned that rating. The home cares for a wide range of needs including dementia, learning disabilities, mental health conditions, and physical disabilities, which means the quality of individual care planning is particularly important.Is this home caring?
The Caring domain was rated Good at the November 2020 inspection. No specific inspector observations, resident quotes, or relative testimony are reproduced in the available report text. The Good rating indicates that inspectors found staff interactions to be broadly respectful and dignified, but the absence of specific detail means this cannot be confirmed with concrete examples. Families will need to form their own judgement about warmth and dignity through a visit.Is the home responsive?
The Responsive domain was rated Good at the November 2020 inspection. The home supports a wide range of needs including dementia, learning disabilities, mental health conditions, and sensory impairments across 85 beds, which makes responsive, individualised activity provision particularly important. The published report text does not include specific detail about the activity programme, one-to-one engagement provision, or end-of-life planning arrangements. The Good rating indicates inspectors were satisfied at the time, but without specifics it is difficult to assess the quality or variety of daily life for your parent.Is the home well-led?
The Well-led domain was rated Good at the November 2020 inspection. The registered manager is named as Mrs Emma Louise West, with Mr Keith Lowe recorded as the Nominated Individual. The July 2023 monitoring review found no evidence requiring a rating change. The published report text does not include specific observations about management visibility, staff culture, governance systems, or how the home handles complaints and learning from incidents. The Good rating is a positive indicator, but the age of the inspection evidence means management continuity is particularly worth confirming.
Source: CQC inspection report →
What the evidence base says
The home supports people with wide-ranging needs including dementia, learning disabilities, mental health conditions, physical disabilities and sensory impairments. They also care for younger adults under 65 and those dealing with substance misuse issues. For residents living with dementia, the person-centred approach means staff take time to understand each individual's unique needs and preferences. The regular community outings help maintain connections and routine. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The overall Family Score of 71 reflects a home that passed its last inspection with a Good rating in four domains, but with Safety rated Requires Improvement and very limited specific detail available in the published findings. Scores across most themes are held in the middle range because the inspection text does not provide enough concrete observations, resident testimony, or staff-practice examples to justify higher confidence.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Visitors have found a homely atmosphere when dropping by, with staff quick to offer practical help when needed. There's an open-door feel to the management approach, with families finding senior staff accessible when they want to discuss their loved one's care.
What inspectors have recorded
How it sits against good practice
If you're weighing up options for complex care needs, visiting Berkeley Village and Cuerden Grange could help you get a feel for their approach to keeping residents connected and engaged.
Worth a visit
Berkeley Village and Cuerden Grange, on Station Road in Preston, was rated Good overall at its last inspection in November 2020, with Good ratings in Effective, Caring, Responsive, and Well-led. The Safety domain was rated Requires Improvement at that inspection. A monitoring review carried out in July 2023 found no evidence to change the current rating, meaning the published findings from 2020 remain the most recent formal assessment. The main concern for any family visiting now is the age of the inspection evidence. A lot can change in a care home over four years, and the 2020 report provides very little specific detail about what inspectors actually observed, making it hard to give a confident picture of day-to-day life for your parent. The Safety rating of Requires Improvement is the single most important thing to probe on a visit. Ask the manager directly what the specific concerns were, what was done to address them, and whether a full re-inspection has taken place. Do not rely on the July 2023 monitoring review alone as confirmation that safety issues have been fully resolved.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Cuerden Grange Nursing and Residential care home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Cuerden Grange Nursing and Residential care home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Person-centred care with daily community connections in Preston
Berkeley Village and Cuerden Grange – Expert Care in Preston
When you're looking for specialist support that keeps people connected to the world outside, Berkeley Village and Cuerden Grange in Preston offers something distinctive. This care home works with residents to understand their individual goals and wishes, helping people maintain their independence through regular trips into the community. The approach here focuses on keeping life as normal as possible, even when complex care needs are involved.
Who they care for
The home supports people with wide-ranging needs including dementia, learning disabilities, mental health conditions, physical disabilities and sensory impairments. They also care for younger adults under 65 and those dealing with substance misuse issues.
For residents living with dementia, the person-centred approach means staff take time to understand each individual's unique needs and preferences. The regular community outings help maintain connections and routine.
“If you're weighing up options for complex care needs, visiting Berkeley Village and Cuerden Grange could help you get a feel for their approach to keeping residents connected and engaged.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The overall Family Score of 71 reflects a home that passed its last inspection with a Good rating in four domains, but with Safety rated Requires Improvement and very limited specific detail available in the published findings. Scores across most themes are held in the middle range because the inspection text does not provide enough concrete observations, resident testimony, or staff-practice examples to justify higher confidence.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Visitors have found a homely atmosphere when dropping by, with staff quick to offer practical help when needed. There's an open-door feel to the management approach, with families finding senior staff accessible when they want to discuss their loved one's care.
What inspectors have recorded
How it sits against good practice
If you're weighing up options for complex care needs, visiting Berkeley Village and Cuerden Grange could help you get a feel for their approach to keeping residents connected and engaged.
Worth a visit
Berkeley Village and Cuerden Grange, on Station Road in Preston, was rated Good overall at its last inspection in November 2020, with Good ratings in Effective, Caring, Responsive, and Well-led. The Safety domain was rated Requires Improvement at that inspection. A monitoring review carried out in July 2023 found no evidence to change the current rating, meaning the published findings from 2020 remain the most recent formal assessment. The main concern for any family visiting now is the age of the inspection evidence. A lot can change in a care home over four years, and the 2020 report provides very little specific detail about what inspectors actually observed, making it hard to give a confident picture of day-to-day life for your parent. The Safety rating of Requires Improvement is the single most important thing to probe on a visit. Ask the manager directly what the specific concerns were, what was done to address them, and whether a full re-inspection has taken place. Do not rely on the July 2023 monitoring review alone as confirmation that safety issues have been fully resolved.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Cuerden Grange Nursing and Residential care home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Cuerden Grange Nursing and Residential care home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Person-centred care with daily community connections in Preston
Berkeley Village and Cuerden Grange – Expert Care in Preston
When you're looking for specialist support that keeps people connected to the world outside, Berkeley Village and Cuerden Grange in Preston offers something distinctive. This care home works with residents to understand their individual goals and wishes, helping people maintain their independence through regular trips into the community. The approach here focuses on keeping life as normal as possible, even when complex care needs are involved.
Who they care for
The home supports people with wide-ranging needs including dementia, learning disabilities, mental health conditions, physical disabilities and sensory impairments. They also care for younger adults under 65 and those dealing with substance misuse issues.
For residents living with dementia, the person-centred approach means staff take time to understand each individual's unique needs and preferences. The regular community outings help maintain connections and routine.
The home & environment
Throughout the day, you'll find residents taking part in different activities across the home. The structured programme keeps people engaged, with something happening in various areas to suit different interests and abilities.
“If you're weighing up options for complex care needs, visiting Berkeley Village and Cuerden Grange could help you get a feel for their approach to keeping residents connected and engaged.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
